Reference

Terms and Conditions That Govern Your 865jili Account

These terms set out what you agree to when you open and use an 865jili account — covering how you access the lobby, how deposits and withdrawals through GCash, Maya, and InstaPay are processed, and what rules apply to your activity.

Account eligibility rulesGCash, Maya, InstaPay payment termsWithdrawal and verification processAccount suspension and closurePhilippines-applicable conditions
865jili Terms and Conditions That Govern Your 865jili Account
ACCOUNT AND DATA HANDLING

How We Handle Your Account Under These Terms

These terms exist to protect both your account and the integrity of the platform. Here is how we apply them in practice — from the data we hold to how you can request changes.

Data We Collect and Keep We collect registration details, payment references from GCash, Maya, or InstaPay transactions, and session records. Retention periods follow applicable data-handling obligations for Philippines-based accounts.
Account Security Obligations You are responsible for keeping your password and OTP codes private. If you suspect unauthorized access, contact us immediately via live chat to freeze the account before any further transactions occur.
Cookies and Session Tracking We use session cookies to maintain your logged-in state and to record which game categories you browsed. You can adjust cookie preferences in your device browser settings without losing account access.
Requesting Account Changes or Closure To update registered details or request account closure, submit a ticket through the in-account Help form. Identity verification is required before any permanent account changes are applied.
TERMS CONTACT PATHS

How to Reach Us About These Terms

If any part of these terms is unclear or you need to raise a concern about your account status, our support team handles terms-related queries directly. You can reach us through live chat inside your account dashboard, by email through the address listed in the Help section, or by submitting a formal dispute via the in-account ticket form. Response times vary by channel and query complexity.

Team online

Live Chat

Access live chat from your logged-in account dashboard. Use this for urgent terms queries, account holds, or payment verification questions that need a fast response.

Email Support

Send detailed terms or account-related questions to the email address shown in the Help section of your account. Attach any relevant screenshots or transaction references.

In-Account Ticket

Submit a formal dispute or terms clarification request using the ticket form under Account Help. This creates a reference number you can track for follow-up correspondence.

Common Questions About These Terms

These are the questions we hear most often about how the terms apply to real account situations — payments, disputes, account access, and data rights.

Yes. All deposits via GCash, Maya, or InstaPay fall under these terms. Payment processing is also subject to each e-wallet platform's own service conditions, which operate independently of 865jili.

Submit a dispute through the in-account ticket form within seven days of the round. Include your round ID and account number. We review the certified random-number record and respond in writing.

We will post a notice when terms are updated. Continued use of your account after the notice date means you accept the revised terms. Check the terms page periodically to stay current.

Sharing account access, registering duplicate accounts, attempting to manipulate game outcomes, or providing false identity documents during withdrawal verification are all breaches that may lead to account suspension.

Submit a data-access request via the in-account ticket form under Account Help. We will respond with the details we hold, subject to identity verification, in line with applicable Philippines data-handling rules.

The same terms apply to all eligible accounts across the Philippines, including players in Zamboanga City and other regions. Access to specific features depends on local law at the time of use.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Philippine online gaming is regulated, so check local rules before opening an account. 21+ where applicable.

Access may be available only where local law permits.